Cancellation Policy
At NativLang, we understand that circumstances may change. This Cancellation Policy outlines our guidelines for canceling or rescheduling our services.
1. Course Cancellation
You may cancel your course enrollment under the following conditions:
- Full refund if canceled at least 7 days before the course start date
- 50% refund if canceled between 3-6 days before the course start date
- No refund if canceled less than 3 days before the course start date
2. Class Rescheduling
Individual classes can be rescheduled:
- At least 24 hours before the scheduled class time
- Subject to instructor availability
- Limited to 2 reschedules per month
3. Refund Process
Refunds will be processed:
- Within 7-10 business days of cancellation
- To the original payment method
- Minus any applicable processing fees
4. Special Circumstances
In case of medical emergencies or other exceptional circumstances, we may consider special arrangements. Please contact our support team with relevant documentation.
5. Contact Us
For any cancellation or rescheduling requests, please contact us at:
Email: info@nativlang.in
Phone: +91 9833500044 / +91 9833500066